LEGAL

Privacy Policy

This policy explains how personal information is handled when you use the store, place an order or contact customer support.

Last updated: July 20, 2026 This Privacy Policy explains how Evarune Wellness collects, uses, shares and protects personal information when you visit this website, create an account, place an order or contact customer support.

1. Store operator

This store is operated by Guangxi Xingyao Chuangsheng Biotechnology Co., Ltd., legal representative Su Zhongyao, Unified Social Credit Code 91451122MAEGH7965J, registered at Room 1, 1/F, No. 169, Jinxiu Jiayuan, Zhongshan County, Hezhou, Guangxi, China. Privacy questions may be sent to 312348179@qq.com.

2. Information we collect

Depending on how you use the store, we may collect your name, email address, telephone number, billing and shipping address, account credentials, order history, product selections, support messages, device and browser information, IP address, cookie identifiers and fraud-prevention signals. If you contact us about a product or delivery issue, we may also receive photographs or other information you choose to provide.

3. How we use information

  • To operate the website, create accounts and maintain shopping carts.
  • To process, confirm, fulfil, track, cancel, return and refund orders.
  • To communicate about orders, customer service and important policy changes.
  • To prevent fraud, misuse, security incidents and unlawful transactions.
  • To maintain business, tax, accounting and compliance records.
  • To send marketing communications only where permitted; you may unsubscribe at any time.
  • To improve website performance and understand how customers use the store.

4. Payments

Payment credentials are processed by the payment provider displayed at checkout. We receive transaction status and limited payment details needed to manage the order, but we do not intentionally store complete card numbers or card security codes on this website.

5. Service providers and international transfers

We may share information only as reasonably necessary with website hosting providers, WooCommerce and related store services, payment processors, fraud-prevention providers, shipping carriers, email and customer-support providers, professional advisers and government authorities where required by law. Because the operator and some providers may be located in different countries, information may be transferred across borders, including to China and the country where a service provider operates. We require service providers to use information for the contracted purpose and apply appropriate safeguards.

6. Cookies and similar technologies

Essential cookies support account login, carts, checkout, security and site preferences. Analytics or advertising cookies are used only when enabled and, where required, after consent. You can adjust browser settings to block or delete cookies, but essential store features may then stop working correctly.

7. Retention

Order and transaction records are retained for the period required for accounting, tax, fraud prevention and legal obligations. Account information is retained while the account remains active or as needed to provide services. Support correspondence is retained while an issue is handled and for a reasonable recordkeeping period. Marketing preferences are retained until consent is withdrawn or the record is no longer needed.

8. Your choices and rights

Subject to applicable law, you may ask to access, correct, delete or restrict use of your personal information, object to certain processing, withdraw consent or request a portable copy. We may need to verify your identity before completing a request. Contact 312348179@qq.com. You may also unsubscribe using the link in a marketing email.

9. Security

We use reasonable administrative, technical and organizational measures to protect personal information. No internet service can guarantee absolute security, so customers should use a unique password and notify us promptly of suspected account misuse.

10. Children

The store is not directed to children. Purchases must be made by an adult or with the involvement of a parent or legal guardian as required by local law.

11. Policy changes

We may update this policy when our services, providers or legal obligations change. The current version and effective date will remain available on this page.

12. Contact

Guangxi Xingyao Chuangsheng Biotechnology Co., Ltd. Room 1, 1/F, No. 169, Jinxiu Jiayuan, Zhongshan County, Hezhou, Guangxi, China Email: 312348179@qq.com Phone: +86 137 0784 5217